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FAQs

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When will I receive my order? (Delivery Times)

2020-08-23T20:02:10+00:00

You have various options at the checkout which will determine the speed of delivery for your item. For orders by the metre we are able to despatch the goods the same day (Monday to Friday for orders placed before 3pm). For bespoke designs and stickers the orders need time to be processed – either artwork created and approved or printing [...]

When will I receive my order? (Delivery Times)2020-08-23T20:02:10+00:00

I need a bespoke print or design incorporated in the film. Is that possible?

2020-08-23T20:01:38+00:00

This is something we do a lot for our corporate clients. We can print any image on clear or frosted film, as long as it is high resolution. We can also print repeat patterns or match an existing pattern you might have.

I need a bespoke print or design incorporated in the film. Is that possible?2020-08-23T20:01:38+00:00

My film has arrived but there does not appear to be any backing paper on it? Have I received the wrong product?

2020-08-23T20:01:06+00:00

Some of our films, for example the mirror & safety films and the partial obscure films have a thin, clear backing “liner”, rather than a backing “paper”. This can be quite tricky to peel off especially if you do not have long finger nails! We recommend you use a small piece of sticky tape on opposing side of the film, [...]

My film has arrived but there does not appear to be any backing paper on it? Have I received the wrong product?2020-08-23T20:01:06+00:00

I’m on your website but need a price for my window measurements; can you give me a quote?

2020-08-23T20:00:32+00:00

All the prices are on the website. Once you select the product you require there is an option to choose the quantity you require and the prices are displayed alongside. You will need to enter your measurements (in m) for the price to be calculated automatically. The prices displayed always include VAT and Delivery, unless you need priority next day [...]

I’m on your website but need a price for my window measurements; can you give me a quote?2020-08-23T20:00:32+00:00

Do you install window film professionally?

2020-08-23T20:00:01+00:00

Probably 99.9% of our customers will put the film up themselves with great success. It is so much easier to apply than you think! Most of the installation work we complete is for commercial buildings as the amount of glass to cover is not usually a DIY project.

Do you install window film professionally?2020-08-23T20:00:01+00:00

I’m really worried about leaving bubbles and creases behind when I apply the film!

2020-08-23T19:58:59+00:00

Our wet application installation method is a proven method for installing films and window graphics, and has been used in the signage industry for decades. It works! The technique is very forgiving and gives you plenty of opportunity to reposition the film before it dries.

I’m really worried about leaving bubbles and creases behind when I apply the film!2020-08-23T19:58:59+00:00

Is window film suitable for bathrooms?

2020-08-23T19:58:19+00:00

Our films are completely safe to use in bathrooms and will last for many years. We only advise that if you are applying it to a shower screen that you put it on the reverse side of the glass. Although water on the film will not damage it, over time lime scale may build up on the surface of the [...]

Is window film suitable for bathrooms?2020-08-23T19:58:19+00:00

I’m looking to put up a privacy film that I can see out of but no one can see in.

2020-08-23T19:57:46+00:00

We’re often asked about a mirror film that allows you to look out, but people can’t see in. Mirror film is in effect a Reflective Window Film, commonly used on commercial properties. It works as intended only during daytime hours, as the level of light inside needs to be lower than outside. So at night, it works in reverse. Alternative [...]

I’m looking to put up a privacy film that I can see out of but no one can see in.2020-08-23T19:57:46+00:00

How do I remove window film?

2020-08-23T19:57:07+00:00

The technique is the same for all types of film, the time you will spend depends on how long the film has been on the glass for. Please look at our video tutorial. If you would like us to come and remove your old film and install new film please let us know and we can give you a quote [...]

How do I remove window film?2020-08-23T19:57:07+00:00

How long does window film last?

2020-08-23T19:56:25+00:00

Most of our internal window films come with a 10 year warranty and would usually last much longer, unless you fancy a change!

How long does window film last?2020-08-23T19:56:25+00:00

Contact Info

514 Chris Hani Road, Durban North

Phone: +27 31 573 9000

Web: www.sff.co.za

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